Reception Manager F/M

Employment contract

Permanent contract

Temporary contract

Qualification

2-year College Degree

High School Diploma

Working week

35 hours

Job description

In one of the 7 Disneyland® Paris hotels - providing up to 5-star service - you will be in charge of a team of receptionists.  Your role will be to mobilise your team around a key objective: providing Guests of all ages with an unforgettable stay.  You must be dedicated, detail oriented and actively involved with your team, empowering them to make hotel Guests’ dreams come true.

Your day-to-day responsibilities

  • Guaranteeing the quality and efficiency of the welcome, advice and assistance guests receive throughout their stay, from check-in to check-out
  • Coordinating your teams’ activities with those of other teams - support and operational - who assist you in your missions
  • Respecting the service standards set out at Disneyland® Paris
  • Optimising your activity’s results

The key to excellence

  • Listening skills For your teams, internal clients (or hotel Guests?)

  • Team spirit To motivate and manage

  • Reactive To transmit information and adapt solutions

  • Detail oriented To ensure processes are respected

4 result(s)